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Service Policies and Support
1) Strictly abide by "The People's Republic of China Product Quality Law" to strictly control the quality of manufactured products, and provide the necessary support to assist Party B do the work of the local after-sales service. Agents must be committed to providing free of charge to customers one-year warranty.
2) The telephone companies to set up technical advice, technical services complaints telephone, e-mail in real-time advice for B and end-users to provide free consulting services.
3) The company will provide products free of charge to Party B information, product technology and other parties support, and training of technical service personnel responsible for local technical services, and technical staff to communicate and collaborate Party.
4) The company carries out 3 months replacement, a one-year free maintenance, life-long maintenance of after-sales service policy.
5) The company's unified agent service fees.
6) The agent within 3 days from receipt of the goods that fails, then the arrival of it as that loss (caused by improper user except in the case), Party for the replacement. |
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